At Legend Legancy, we prioritize the efficient delivery of your orders through collaborations with reputable transport and courier agencies. Please take a moment to review our shipping and delivery policies:
Delivery Timeframes
We strive to deliver your orders within approximately 4–6 working days from the date of shipment, utilizing trusted carriers for direct doorstep delivery.
Shipping Address
To ensure timely delivery, provide a complete and accurate shipping address.
Your billing address should match your credit card statements, while the shipping address is where we deliver your order.
Customer Responsibility for Shipping Charges
Customers are responsible for both outbound and return shipping charges in cases related to:
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Product size issues due to customer error
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Dissatisfaction with product quality
Our Preferred Courier Partners
Legend Legancy relies on esteemed transport and courier agencies, including:
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FedEx
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EcomExpress
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Delhivery
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Xpressbees
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Dotzot
These ensure prompt delivery to major cities in India.
Alternate Shipping Options
For alternative shipping options, especially for large merchandise orders, contact us at Support@legendlegancy.com for special shipping quotes.
Split Shipments
Multiple orders may arrive separately based on:
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Product availability
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Different shipping locations
Product Origin
All our products are shipped from India.
Refund and Returns Due to Shipping Delays
Legend Legancy does not issue Refunds, returns, replacements, or exchanges solely due to shipping delays.
At our discretion, we may offer store credit for future orders.
Delay Notification
In case of delays due to stock unavailability or unforeseen issues, Legend Legancy will promptly notify you via email.
Shipment Time
Estimated shipment time displayed on our website is indicative only.
For a more accurate estimate, contact us via email with your order number or item codes.
Transit Risk
All orders are fully insured at no extra cost.
Legend Legancy will initiate reprocessing for orders lost during transit, but is not responsible for lost packages after delivery.
Tracking Your Shipment
You will receive shipment details via email alerts once the package is handed over.
Track your package using the information provided.
Request for Address Change
To change your shipping address, make the request within 24 hours by emailing Support@legendlegancy.com.
Ready to Ship Section
Our Ready to Ship section accommodates last-minute orders for delivery within 4–6 business working days.
Delays
While we strive to meet shipment timeframes, occasional delays may occur.
In such cases, we may offer benefits like store credit or free gifts.
Custom Duty (International Orders)
For international orders, customs duties or charges may apply and are the customer’s responsibility.
For inquiries or assistance, contact us at Support@legendlegancy.com.
Thank you for choosing Legend Legancy — we look forward to serving you!